Frequently Asked Questions
Everything you need to know about your fitness journey with Infinity Hoop.
How do I determine the right size for my Infinity Hoop?
Our Infinity Hoop features a detachable link design. You can add or remove links to perfectly fit your waist circumference, ensuring the hoop stays secure and provides maximum resistance during your workout.
What is the weight of the gravity ball?
The standard gravity ball weighs approximately 0.9 lbs. This weight is specifically calibrated to provide enough centrifugal force for an effective cardio session without putting undue strain on your joints.
How long does shipping take?
We process orders within 1-2 business days. Standard shipping typically takes 5-8 business days within the United States, while international shipping may take 10-15 business days depending on the destination.
Can I return the product if I am not satisfied?
Yes, we offer a 30-day money-back guarantee. If you are not satisfied with your results or the product quality, you can return it within 30 days of delivery for a full refund, minus shipping costs.
Is the Infinity Hoop suitable for beginners?
Absolutely! Unlike traditional hula hoops that fall down, the Infinity Hoop is designed to stay fixed on your waist. It is the perfect fitness tool for beginners looking for a fun and effective way to burn calories.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay for a secure checkout experience.